![]() Return shippers can request a free pickup by the USPS from their home or business address by going to /pickup. To find the nearest USPS location go to the USPS website,, and click Find Locations or call 1.800.275.8777.Post Office™ location, blue collection boxes, mailboxes and mail carriers. Your customer can then apply this prepaid label to the package as needed and return the package in one of the following convenient ways: It is a cost-effective, reliable solution that utilizes the strength of the FedEx network and the nationwide access points of the United States Postal Service (USPS).Ĭreate and print a return label, then include it in the original shipment to your customer. Concealed damage is not covered.įedEx SmartPost ® Returns is an ideal way for businesses to provide their customers with a convenient returns method. The maximum declared value is $1,000 for FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight and FedEx 2Day $50,000 for FedEx 2Day Freight and FedEx 3Day Freight and $1,000 for FedEx Ground and FedEx Home Delivery, payable upon loss or visible damage noted at time of delivery.The FedEx Print Return Label is available through the following shipping tools: FedEx Ship Manager ® at (including for Shipping Administration users), FedEx Ship Manager ® Software, FedEx Web Services and FedEx Ship Manager ® Server.Additional service options available include Saturday pickup and delivery, dry-ice service, and Hold at Location.See FedEx Print Return Label and Return Pickup in Fees and Other Shipping Information for details.The return package is dropped off at a FedEx shipping location.The return package is included in the return shipper’s regular scheduled pickup (residential or commercial). ![]() A return pickup fee applies for on-call pickups.A per-package service fee will apply after the label has been used.Dangerous goods (except dry ice) and hazardous materials cannot be shipped.FedEx Express ® Freight services are not available through FedEx Ship Manager at.Not available for shipments rated with FedEx One Rate ® pricing.FedEx SameDay ®, FedEx Express Saver ®, FedEx First Overnight ® Freight and FedEx 1Day ® Freight services are not available.For information on other FedEx Ship Manager solutions, contact your FedEx account executive. Ship online using FedEx Ship Manager ® at. See service details in the separate section below this chart.Īvailable for FedEx First Overnight ®, FedEx Priority Overnight ®, FedEx Standard Overnight ®, FedEx 2Day ® A.M., FedEx 2Day ®, FedEx Ground ®, FedEx Home Delivery ®, FedEx 2Day ® Freight and FedEx 3Day ® Freight shipments throughout all 50 states. In addition, a Return Material Authorization (RMA) reference field, printed on the label and your invoice, is available to help you track the status of your return shipments.įedEx SmartPost ® Returns also offers a print return label solution. The FedEx Print Return Label also gives you flexibility - no charges are assessed until the label is used. Your customer can then apply this label to the package as needed and drop it off at the nearest FedEx drop-off location, schedule a pickup or include it with a regular scheduled pickup. Use FedEx Ship Manager ® to create and print a return label, then include it either in the original shipment to your customer or in a separate correspondence.
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